Innovation in Motion: Bank Islam’s Journey to Digital and Strategic Excellence
Overview
THE CHALLENGE
Bank Islam is transforming IT across five domains to boost agility, compliance, and resilience—enabling innovation, performance, and growth in the digital era.
THE SOLUTION
Ollion collaborated with Bank Islam to develop a comprehensive strategy to modernize their IT infrastructure and implement a tailored Cloud Operating Model (COM).
THE OUTCOME
Ollion delivered a 6-point comprehensive framework to deliver a seamless integration of legacy and cloud-native IT systems and processes, creating a unified, scalable, and efficient Cloud Operating Model.
About the Business
Bank Islam Malaysia Berhad, recognized as a premier Islamic banking institution in Malaysia, is steadfast in its commitment to offering Shariah-compliant banking solutions that cater to the diverse needs of its clientele.
Driven by a mission to elevate customer experience and bolster operational efficiency, the Bank has embarked on a strategic initiative to modernize its IT infrastructure. This transformation involves transitioning to a robust cloud operating model, which promises not only to enhance service delivery and agility but also to underscore Bank Islam's dedication to innovation and excellence in Islamic finance.
By embracing advanced cloud technologies, Bank Islam is poised to set new standards in customer satisfaction and operational prowess, ensuring its continued leadership and competitiveness in the dynamic financial landscape.
The Business Challenges
"Speed to market" goes beyond being just a necessity; it is a strategic imperative that grants a first-mover advantage, positioning a company as a market leader. For Bank Islam, this became evident as they faced multiple challenges in upgrading their IT infrastructure to hasten product introductions. A crucial need emerged for greater agility and an accelerated speed to market, which would allow for swift launches of innovative products and boost competitiveness. Simultaneously, the focus remained on cost optimization to ensure financial efficiency.
A key challenge was ensuring seamless integration between Bank Islam’s existing IT infrastructure and modern cloud platforms to create a unified, scalable ecosystem. The Bank aimed to enhance its infrastructure by leveraging cloud technologies to improve agility, security, and efficiency while maintaining critical operations. This approach required seamless interoperability between on-premise and cloud environments, enabling smooth data exchange, streamlined workflows, and enhanced performance without disrupting business continuity. Complying with stringent financial and security regulations, including RMiT, also presented a significant hurdle. Furthermore, the Bank had to tackle operational complexities, develop robust disaster recovery and business continuity strategies and cultivate a culture of innovation—all crucial components in achieving its digital transformation objectives.
The Ollion Solution
Ollion collaborated with Bank Islam to develop a comprehensive strategy to modernize their IT infrastructure and implement a tailored Cloud Operating Model (COM). The partnership addressed key challenges, including enhancing speed to market, cost optimization, scalability, regulatory compliance and operational complexity. Leveraging Ollion’s deep knowledge of cloud technology implementation, AWS tools and best practices, Ollion delivered a comprehensive execution strategy covering infrastructure management, service reliability, business continuity, financial governance and change management.
Once fully implemented, this transformation will pave the way for significant operational and business benefits for Bank Islam. By streamlining workflows, the Bank will achieve greater efficiency and productivity, while improved system reliability will ensure seamless and uninterrupted operations. Adherence to strict financial regulations will be maintained, underscoring the Bank's dedication to security and transparency. Furthermore, the adoption of FinOps practices will optimize cost management, allowing for a more strategic allocation of resources.
The integration of legacy systems with advanced cloud-native capabilities will significantly enhance the Bank's scalability and agility, enabling it to adapt more efficiently to evolving market demands. Enhanced disaster recovery measures bolstered the Bank's resilience, safeguarding its operations against unforeseen disruptions.
The Ollion Cloud Operating Model has empowered Bank Islam to embrace advanced cloud technologies while retaining the strengths of its legacy systems and processes. This approach supports the delivery of enhanced digital services, drives innovation, and positions the Bank to meet changing customer needs, ensuring its leadership in the Islamic banking sector.
The Business Benefits
The tailored Cloud Operating Model delivered by Ollion significantly enhanced Bank Islam's operations and strategic outcomes. Key benefits included improved operational efficiency through streamlined workflows and automation, resulting in reduced manual interventions and faster processes. Regulatory compliance was achieved with adherence to RMiT and other standards, ensuring secure and stable operations. Cost optimization was realized via FinOps practices, enabling better resource utilization and measurable savings. Comprehensive business continuity and disaster recovery strategies safeguarded critical data, minimized downtime, and improved resilience. Enhanced system reliability and performance also elevated customer satisfaction, creating a strong foundation for sustained growth and innovation.
By unifying legacy infrastructure with advanced cloud capabilities through Ollion’s Cloud Operating Model, Bank Islam has elevated customer experience and operational excellence, ensuring we remain future-ready in an evolving financial landscape.
Farilla Abdullah, Group Chief Digital Officer, Bank Islam
The one big thing
Ollion’s solution will deliver seamless integration of legacy systems and process with cloud-native IT systems, creating a unified, scalable, and efficient Cloud Operating Model. This transformation enabled Bank Islam to achieve its strategic goals while setting a strong foundation for future innovation.
